This guide covers the AAA's mediation services available for victims of natural and other disasters where parties are in dispute with their insurance providers over damage-claim amounts. Disputed homeowner claims of any amount and business claims below $75,000 are addressed. This AAA program requires that insurance companies, as opposed to individuals and business entities, submit the disputed claims to the AAA for resolution.

This guide provides information about the AAA's dispute resolution programs for commercial enterprises affected by natural and other disasters with disputed insurance claims related to the damage. Requests for mediation may be submitted to the AAA by the parties directly.