The
American Arbitration Association has developed guides, Frequently Asked
Questions (FAQ) documents, and reports to help enhance users' knowledge of
alternative dispute resolution in general, and about its application in
particular areas or industries.
The AAA offers a wide range of resources to help interested parties learn the basics of alternative dispute resolution and apply them to their own business needs. This includes preparing appropriate ADR clauses for contracts and learning how to manage cases employing ADR principles.
View ResourcesDisputes involving accounting-related issues present unique ADR challenges, and AAA has developed an accounting "how to" guide that will help parties employ ADR principles in this field as well as avoid common pitfalls.
View ResourcesThe AAA has worked closely with the construction industry to develop ways to help it manage conflict before, during, and after construction projects. AAA has developed procedures, supporting resources, and value-added services to assist construction industry professionals select appropriate dispute avoidance and resolution processes.
View ResourcesDisputes between consumers and the businesses from which goods or services are purchased are common. AAA has a variety of procedures and supporting resources to help consumers resolve their disputes with those businesses using standardized, systematic arbitration procedures.
View ResourcesFederal and state laws have redefined the relationship between employee and employer. Today, ADR procedures are becoming more common in contracts of employment, personnel manuals, and employee handbooks. To assist employees and employers in resolving workplace conflict effectively, and without extensive litigation, AAA has developed rules and procedures for handling cases using ADR. The following resources will help parties better understand the ADR process.
View ResourcesInsurance disputes often result when natural disasters strike. In response, AAA has developed resources to resolve claims disputes involving private homeowners and property owners as well as commercial insurance claims. Service guides are available for claims under and over a $75,000 threshold.
View ResourcesThe suitability of arbitration as a prompt and effective means of resolving Intellectual Property (IP) disputes has been well recognized in recent years, and the AAA provides useful information to help raise clients' awareness and address questions.
View ResourcesTo keep up with the growth in international arbitrations, these resources are provided to help answer some common questions and provide information on ADR-related trends.
View ResourcesTo help with the many aspects of labor arbitration (among them, arbitrator selection, key arguments in cases, relevant decisions), the AAA has made available its archive of searchable, full-text AAA labor arbitration decisions.
View ResourcesAlternative Dispute Resolution (ADR) is often used to resolve sports-related disputes. AAA is named in the US Olympic Committee (USOC) Constitution and Bylaws to administer several types of amateur sports disputes for both the Olympics and Pan-American Games. The following guides will help athletes and other interested parties better understand how AAA administers sports-related arbitration.
View ResourcesMany states have mandated that alternative dispute resolution procedures be followed to resolve insurance claim-related issues pertaining to accidents and disasters involving consumers and businesses. Below are resources on the AAA's state-specific programs that will help spell out the workings of those programs.
View Resources